Contact

📧 Customer Support

For all inquiries, please email us:

cozyora12@gmail.com

We usually respond within 24–48 hours (business days).

⏰ Support Hours

Monday – Friday: 9:00 AM – 6:00 PM (EST)
Saturday – Sunday: Limited support

📦 Order Support

Please include the following when contacting us:

  • Order number
  • Full name used at checkout
  • Brief description of your issue

This helps us resolve your request faster.

⚠️ Important Note

If your inquiry is about:

  • Shipping status
  • Refunds or returns
  • Damaged/incorrect items

Please refer to our Shipping Policy and Refund Policy before contacting us for faster resolution.

Get in Touch