Shipping policy
1. Processing Time
All orders are processed within 1–3 business days after payment confirmation.
During high demand periods or holidays, processing may take slightly longer.
2. Shipping Time
We work with international suppliers (including CJ Dropshipping and AliExpress fulfillment partners) to deliver your orders.
Estimated delivery times:
- United States & Canada: 7–15 business days
- United Kingdom & Europe: 8–18 business days
- Rest of World: 10–20 business days
📌 Please note:
Delivery times are estimates only and may vary depending on:
- Customs clearance
- Carrier delays
- High order volume periods
- Public holidays or logistics disruptions
3. Shipping Methods
We use reliable international shipping carriers such as:
- ePacket
- Yanwen / Cainiao
- CJ Packet
- Local postal services
The shipping method is automatically selected based on product and destination for the fastest available route.
4. Order Tracking
Once your order has been shipped, you will receive a tracking number via email.
Please allow 2–5 business days for tracking information to update.
5. Shipping Charges
- We may offer free shipping on selected products or promotions
- Any shipping fees (if applicable) will be clearly shown at checkout
6. Address Accuracy
Customers are responsible for providing correct shipping information.
We are not responsible for:
- Incorrect or incomplete addresses
- Orders delivered to wrong locations due to customer error
If an order is returned due to an incorrect address, reshipping fees may apply.
7. Customs, Duties & Taxes
International orders may be subject to customs fees, import taxes, or duties depending on your country.
These charges are:
- Not included in product or shipping prices
- The responsibility of the customer
We are not responsible for delays caused by customs clearance.
8. Delays & Exceptions
While we strive to deliver orders on time, delays may occur due to:
- Customs processing
- Carrier delays
- Supply chain issues
- Peak seasons (e.g. holidays, sales events)
We appreciate your patience in such cases.
9. Lost or Stolen Packages
If your tracking shows “delivered” but you have not received your package:
- Please check with neighbors or your local carrier first
- Contact us if the issue is not resolved
We are not responsible for stolen or unattended packages after delivery is confirmed.
10. Order Changes & Cancellations
Orders can only be modified or canceled within 12 hours of purchase.
After this time, the order may already be processed or shipped.
11. Multiple Items in One Order
If your order includes multiple items, they may be shipped separately depending on supplier locations.
You may receive multiple tracking numbers.
12. Contact Us
If you have any questions about shipping, feel free to contact us: