Terms of service

Last updated: May 4, 2026

OVERVIEW

Welcome to Cozyora (“we,” “us,” “our”). Cozyora operates this website, online store, and related services (the “Services”) to provide a curated shopping experience.

Our store is powered by Shopify, which enables us to provide services to you. By accessing or using our website, you agree to be bound by these Terms of Service and our Privacy Policy.

If you do not agree, you may not use our Services.

SECTION 1 – ELIGIBILITY & ACCOUNT

By using our Services, you confirm that you are at least the age of majority in your jurisdiction.

You agree that:

  • All information you provide is accurate and complete
  • You are responsible for maintaining your account security
  • You will not share or misuse your account

We are not responsible for unauthorized account access due to your negligence.

SECTION 2 – PRODUCTS & DESCRIPTIONS

We strive to display product images and descriptions as accurately as possible.

However:

  • Colors and appearance may vary depending on your device
  • We do not guarantee that products will exactly match your expectations
  • Product descriptions may change without notice

We reserve the right to discontinue or limit any product at any time.

SECTION 3 – ORDERS

All orders placed are considered an offer to purchase.

We reserve the right to:

  • Accept or decline any order
  • Cancel or limit quantities
  • Refuse suspected fraudulent orders

Your order is only confirmed once payment is successfully processed.

Order cancellation may not be possible after processing begins.

SECTION 4 – PRICING & PAYMENT

All prices are subject to change without notice.

You agree that:

  • You provide valid and up-to-date payment details
  • You authorize us to charge your selected payment method
  • Prices do not include customs duties, taxes, or import fees (if applicable)

You are responsible for any additional charges imposed by your country.

SECTION 5 – SHIPPING & DELIVERY

We ship orders using third-party suppliers such as CJ Dropshipping and AliExpress fulfillment partners.

Important shipping terms:

  • Delivery times are estimates only and not guaranteed
  • Typical delivery time: 7–20 business days (varies by location and supplier)
  • Delays may occur due to customs, logistics, or high demand periods

We are not responsible for:

  • Carrier delays
  • Customs processing delays
  • Lost or stolen packages after dispatch

Once an order is handed to the carrier, risk of loss transfers to the customer.

SECTION 6 – RETURNS & REFUNDS

Please refer to our Refund Policy for full details.

We reserve the right to approve or deny refund requests based on inspection and eligibility.

SECTION 7 – INTELLECTUAL PROPERTY

All content on this website (logos, images, text, graphics, and design) belongs to Cozyora or its licensors.

You may not:

  • Copy
  • Reproduce
  • Sell
  • Distribute
  • Or exploit any content without written permission

SECTION 8 – THIRD-PARTY SERVICES

We may use third-party tools and services (e.g., Shopify, payment providers, marketing tools).

We are not responsible for third-party websites or services, and you use them at your own risk.

SECTION 9 – DROPSHIPPING DISCLOSURE

Cozyora operates as a dropshipping store.

This means:

  • Products are fulfilled by third-party suppliers (including international warehouses)
  • Your shipping information is shared with suppliers only for order fulfillment
  • We do not physically stock all products ourselves

SECTION 10 – PRIVACY

Your personal data is handled according to our Privacy Policy.

SECTION 11 – FEEDBACK

Any feedback or suggestions you provide may be used by Cozyora without restriction or compensation.

SECTION 12 – PROHIBITED USE

You agree not to:

  • Use the site for illegal or harmful activities
  • Attempt fraud, chargebacks abuse, or manipulation
  • Use bots, scraping tools, or automated systems
  • Interfere with website security or operations

We reserve the right to cancel orders or block accounts for violations.

SECTION 13 – SHIPPING LIABILITY DISCLAIMER

We are not responsible for:

  • Delivery delays
  • Customs issues
  • Incorrect addresses provided by customers
  • Carrier handling after shipment

SECTION 14 – TERMINATION

We may suspend or terminate access to our Services at any time if we suspect misuse or violation of these Terms.

SECTION 15 – DISCLAIMER

All products and services are provided “as is” and “as available” without warranties of any kind.

We do not guarantee uninterrupted service or error-free operation.

SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Cozyora is not liable for:

  • Indirect or incidental damages
  • Lost profits or revenue
  • Shipping delays or product issues caused by suppliers or carriers

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold Cozyora harmless from any claims, damages, or losses arising from your use of the Services or violation of these Terms.

SECTION 18 – GOVERNING LAW

These Terms are governed by the laws of the United States and applicable state laws where Cozyora is registered.

SECTION 19 – CHANGES TO TERMS

We may update these Terms at any time. Continued use of our website means you accept any updates.

SECTION 20 – CONTACT INFORMATION

For any questions, contact us:

📧 cozyora12@gmail.com
📍 Apt 102, 40572 Douglas Dr, Canton, MI 48188, United States