Terms of Service

Last Updated: August 28, 2026

Welcome to Cozy Oraa. By accessing our website or purchasing from us, you agree to the following Terms of Service. Our store is powered by Shopify.

Orders & Payments

All orders are subject to availability and payment confirmation. We reserve the right to cancel or refuse an order due to product availability, pricing errors, payment issues, or suspected fraud.

Customers are responsible for providing accurate billing, shipping, and contact information.

Products & Pricing

We aim to display our beauty, skincare, makeup, hair care, and personal-care products accurately. Product colors, packaging, or appearance may vary slightly from images shown online.

Prices, promotions, and product availability may change without notice.

Shipping

Delivery times are estimates and may vary due to carriers, customs, location, or circumstances outside our control. Please review our Shipping Policy for complete information.

Returns & Refunds

Returns and refunds are handled according to our Return & Refund Policy.

For hygiene reasons, opened or used beauty, skincare, makeup, and personal-care products may not be returnable unless they arrive damaged, defective, or incorrect, subject to applicable law.

Privacy

Your personal information is handled according to our Privacy Policy and may be processed by Shopify and trusted service providers necessary to operate our store.

Website Use

You may not misuse our website, attempt unauthorized access, distribute malicious software, commit fraud, or use our content without authorization.

Changes to These Terms

We may update these Terms when necessary. The latest version will always be available on this page.

Contact Us

Questions about these Terms can be sent to:

Cozy Oraa
Email: cozyora12@gmail.com