Privacy Policy

Last Updated: August 28, 2026

At Cozy Oraa, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.

Information We Collect

When you use our website, we may collect:

• Name, email address, phone number, billing and shipping address

• Order and transaction information

• Payment-related information

• Device, browser, IP address, and website usage information

• Information you provide when contacting customer support

Payments are securely processed through Shopify and our authorized payment providers.

How We Use Your Information

We may use your information to:

• Process and deliver your orders

• Process payments, returns, and refunds

• Provide customer support

• Improve our website and shopping experience

• Prevent fraud and maintain security

• Send promotional communications where you have agreed to receive them

Cookies

Our website may use cookies and similar technologies to remember your preferences, improve website functionality, understand website traffic, and support relevant advertising.

You can manage cookies through your browser settings where applicable.

Sharing Your Information

We may share necessary information with trusted service providers such as Shopify, payment processors, shipping providers, analytics services, and marketing partners to operate our store and fulfill orders.

We do not disclose your personal information except as necessary to provide our services, comply with applicable law, or protect our legitimate rights.

Your Privacy Rights

Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information and to exercise other rights available under applicable privacy laws.

To submit a privacy request, contact us at cozyora12@gmail.com.

Third-Party Services

Our store is powered by Shopify. Third-party services used by our store may process information according to their own privacy policies.

We recommend reviewing the privacy policies of any third-party websites you visit through links on our website.

Data Security

We take reasonable measures to protect your personal information. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with an updated revision date.

Contact Us

For questions about this Privacy Policy or your personal information, please contact us:

Cozy Oraa
Email: cozyora12@gmail.com